SHIPPING POLICY
Thank you for choosing Philly Chevy Trucks!
We are committed to providing a reliable, transparent, and efficient shipping experience for all our customers within the United States. Please review the details below to understand our domestic shipping process, timelines, and policies.
Domestic Shipping Only (USA)
Philly Chevy Trucks currently ships only within the United States. At this time, we do not offer international shipping.
Order Cut-Off Time
2:00 PM (Business Days: Monday–Saturday)
Orders placed after the cut-off time, on Sundays, or on public holidays will be processed the next business day.
Shipping & Delivery Time
Transit Time: 3–7 business days (depending on location and carrier)
Estimated Total Delivery Time: 4–9 business days
Total Delivery Time = Processing Time + Transit Time
Shipping Fee & Taxes
- Flat Rate Shipping: $135.99 per order (includes handling)
- Sales Tax: 8% (applied at checkout, where applicable)
Order Processing Time
Processing Time: 1–2 business days (Monday–Saturday)
Orders are prepared, packed, and handed over to the shipping carrier during regular business hours.
Delays may occur due to:
- Payment verification issues
- Incomplete or incorrect shipping details
- High seasonal order volume
If any delay occurs, you will be notified via email.
Shipping Carriers
We partner with trusted and reliable carriers to ensure safe and timely delivery, including:
- FEDEX
- USPS
- DHL
- LORIAC LOGISTICS
Carrier selection depends on package size, weight, and destination.
Order Tracking
Once your order has been shipped, tracking details will be sent to your registered email address.
Please allow 24–48 hours for tracking updates to appear after dispatch.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost, please contact us within 48 hours of delivery for assistance.
Contact Information:
- Email: info@phillychevytruckparts.com
- Phone: +1 (445)-224-3471
- Support Hours: Monday–Saturday, 9:00 AM – 6:00 PM (EST)
We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Address Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout.
Philly Chevy Trucks is not liable for:
- Orders shipped to incorrect or incomplete addresses
- Delays caused by address errors
Address Changes
Address changes are not guaranteed once an order is placed.
If you need to update your shipping details, contact us immediately. Once the order has shipped, rerouting may not be possible.
Undeliverable Packages
Orders returned to us due to:
- Invalid or incomplete addresses
- Failed delivery attempts
may be subject to additional reshipping fees or order cancellation.
Delivery Exceptions
Delivery delays may occur due to circumstances beyond our control, including:
- Severe weather conditions
- Natural disasters
- Carrier or logistical disruptions
- Remote or rural delivery locations
We appreciate your patience and understanding in such cases.
Holiday & Peak Season Delays
During high-volume periods such as holidays or promotional events, delivery times may be extended due to carrier congestion.
We recommend placing orders early to ensure timely delivery.
Get In Touch
Email: info@phillychevytruckparts.com
Phone: +1 (445)-224-3471
Address: 2843 Rhawn St, Philadelphia, PA 19152, USA
Support Hours: Monday–Saturday, 9:00 AM – 6:00 PM (EST)