Shipping Policy – Tracking and Transit Times
1) All orders are shipped no signature required. Please be aware that orders ONLY ship on business days; we do not offer weekend or holiday delivery.
2) Handling Time is within 1-2 business days, Mon-Sat subject to availability, weather, and vendor delays, please note some orders may take longer to ship and Cut Off time is 4:00 Pm (GMT-08:00) Pacific Standard Time sellers time Zone.
3)Tracking numbers should be emailed to you within 1-3 business days, some tracking numbers may take longer to update.
4) Most standard shipping orders are delivered within 4-9 business days, Mon-Sat (GMT-08:00) Pacific Standard Time subject to availability, weather, and vendor delays.
5)All of the timeframes listed above are estimates only. In some cases tracking updates and shipping times will be longer then stated.
Do you charge Shipping Fee?
Yes we charge $200.99 standard shipping fee.
Do You Ship Internationally?
No we do not ship worldwide.
Do you charge sales tax?
We collect 8 % sales tax in all the states required by law.
Do you ship to PO Boxes?
We do ship to PO Boxes. You will need to provide a physical shipping address.
I Am Missing Hardware. Can You Send Me The Missing Piece?
We do not offer hardware or have the ability to send missing pieces. If you are missing hardware from a part (e.g., missing gaskets, clamps, bolts, screws etc…) you can either return the entire part or purchase the hardware locally. If you are missing a crucial part to a kit, the entire kit must be returned. We cannot break up another kit to replace missing items.
What happens if I refuse my order?
If you refuse your order you must send us a support ticket as soon a possible to inform us that you refused your order. Refunds for refused orders usually take longer than normal. (Sometimes up to 1 to 3 weeks) and you can contact us
Email: info@phillychevytruckparts.com
Address: 2955 NW Marina Way, Portland, OR 97231 USA
Contact No: +1 (541) 249-3681
Monday – Saturday 9:00 AM – 6:00 PM