Last Updated: December 16, 2025
Personal Information We Collect or Process
When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymized or de-identified information.
Depending on how you interact with our Services and as permitted by applicable law, we may collect the following categories of personal information:
- Contact Information: Name, billing address, shipping address, phone number, and email address.
- Financial Information: Payment method details, transaction history, payment confirmations, and billing information. (Payment data is securely processed by third-party payment processors.)
- Account Information: Username, password, preferences, and account settings.
- Transaction Information: Products viewed, added to cart, purchased, returned, exchanged, or canceled.
- Customer Communications: Information you provide when contacting us for support or inquiries.
- Device & Technical Information: IP address, browser type, device identifiers, and network information.
- Usage Data: Information about how you interact with and navigate our website.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from You: When you place an order, create an account, contact us, or otherwise provide information.
- Automatically: Through cookies, pixels, and similar technologies when you browse or interact with the Services.
- Service Providers: Third parties who process data on our behalf (e.g., payment processors, hosting providers, analytics services).
- Third Parties & Partners: Where permitted by law, such as marketing or logistics partners.
How We Use Your Personal Information
We use personal information for the following purposes:
Provide and Improve the Services
- Process payments and fulfill orders
- Arrange shipping, returns, and exchanges
- Manage customer accounts
- Provide customer support
- Improve website functionality and user experience
Marketing & Advertising
- Send promotional communications (email or SMS)
- Display relevant advertisements based on browsing or purchase activity
You may opt out of marketing communications at any time by using the unsubscribe link in our emails.
Security & Fraud Prevention
- Protect against unauthorized access and fraud
- Secure transactions and user accounts
Legal & Compliance
- Comply with applicable laws and regulations
- Respond to lawful requests from authorities
- Enforce our terms and policies
How We Share Personal Information
We may disclose personal information in the following situations:
- With Shopify and Service Providers: Including payment processing, hosting, analytics, shipping, and customer support.
- With Marketing Partners: For advertising and promotional services, subject to their own privacy policies.
- With Affiliates: Within our corporate group, if applicable.
- Legal Obligations: To comply with legal processes or protect our rights.
- Business Transfers: In connection with a merger, sale, or acquisition.
Relationship with Woocommerce
Our store is hosted on Woocommerce. Woocommerce collects and processes personal information as necessary to provide and improve its services.
Woocommerce may use data from your interaction with our store and other merchants to provide enhanced features, including personalized experiences. In these cases, Woocommerce acts as a data controller.
To learn more, please review the Woocommerce Consumer Privacy Policy and manage your privacy preferences through the Woocommerce Privacy Portal.
Third-Party Websites
Our Services may include links to third-party websites. We are not responsible for the privacy practices, content, or security of those sites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data Security & Retention
We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access or know what personal information we hold
- Right to request deletion or correction
- Right to data portability
- Right to opt out of marketing communications
We may need to verify your identity before processing requests. We will not discriminate against you for exercising your rights.
International Data Transfers
Your information may be transferred to and processed outside your country of residence. Where required, we rely on legally recognized safeguards to protect such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated”
Get In Touch
Email: info@phillychevytruckparts.com
Phone: +1 (445)-224-3471
Address: 2843 Rhawn St, Philadelphia, PA 19152, United States
Support Hours: Monday–Saturday, 9:00 AM – 6:00 PM (EST)